Steps to Generate the Heap Dump for OpenPages

Steps

When running the OpenPages LogCollector, it will automatically generate a javacore. In the newer versions of OpenPages such as OpenPages 9.1.3, you can also schedule javacores to be created. To schedule javacores to be created, you would:

1. Open a supported browser.
2. Go to the OpenPages URL.
3. Login with an administrator id.
4. In the upper right hand corner, click on 'Open Administration menu' icon.
5. Expand 'Solution Configuration' and click on 'Scheduler'
6. Find and click on the 'JavaCoreDump' job. It's not enabled by default.

7. Modify the job as needed.

   

   
   

8. Enable to job for running.

However, at times, you may need more than a javacore to troubleshoot issues. You may need to include the thread dump to analyze OutOfMemory issues. To get the thread dumps. You should:

1. Log onto the application
2. Go to: <OP_HOME>/wlp/bin.

3. Run: ./server dump <OP Server Node Name> --include=heap where you replace <OP Server Node Name> with the right node name. For example: 
   ./server dump opapp-OPNode1Server1 --include=heap