IBM Support

Steps to Add Additional File Type Extensions for OpenPages Uploads

Troubleshooting


Problem

When an end user attempts to upload a file, they are receiving errors while attaching files due to some file extensions such as .vsd, .ppt, .docx, etc.

[{"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2;6.1.0.1;6.1;6.0.1.5;6.0.1.4;6.0.1.3;6.0.1.2;6.0.1.1;6.0.1;6.0;5.5.3;5.5.2;5.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS4PJS","label":"IBM OpenPages on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

00000949

Document Information

Modified date:
08 May 2025

UID

swg21513478