About cookies on this site Our websites require some cookies to function properly (required). In addition, other cookies may be used with your consent to analyze site usage, improve the user experience and for advertising. For more information, please review your options. By visiting our website, you agree to our processing of information as described in IBM’sprivacy statement. To provide a smooth navigation, your cookie preferences will be shared across the IBM web domains listed here.
Troubleshooting
Problem
When trying to enable SSL in IHS for IBM ClearCase CCRC WAN server or IBM ClearQuest Web, it fails with the below error:
---------------------------
Services
---------------------------
Windows could not start the IBM HTTP Server V9.0 on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1.
---------------------------
OK
---------------------------
Below is the screenshot of the same error while starting IHS from the services.msc on the CCRC WAN server or the CQ Web server:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"ARM Category":[{"code":"a8m0z000000boV3AAI","label":"ClearCase-\u003ECCRC WAN Server"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"ARM Category":[{"code":"a8m0z000000boXiAAI","label":"ClearQuest-\u003EWeb Server"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
More support for:
Rational ClearCase
Component:
ClearCase->CCRC WAN Server
Software version:
All Versions
Document number:
7003873
Modified date:
14 June 2023
UID
ibm17003873
Manage My Notification Subscriptions