Troubleshooting
Problem
Attempts to start IBM Rational License Key Server with an options file results in the error "CreateProcess error code: 0xc1".
Symptom
The full error message is as follows:
CreateProcess error code: 0xc1 File= C:\Program Files (x86)\IBM\RationalRLKS\common\<options file name>.opt
Cause
This error occurs if
- the options file has not been defined properly in the license file
or
- incorrect file syntax used in the options file
Resolving The Problem
Procedure:
- Open the rational_server_perm.dat file
- Edit the file with the correct syntax of pointing to the options file
Example: If the file has the below syntax
VENDOR ibmratl "C:\Program Files (x86)\IBM\RationalRLKS\common\<options file name>.opt"
Change it to:
VENDOR ibmratl OPTIONS="C:\Program Files (x86)\IBM\RationalRLKS\common\<options file name>.opt"
Note: Ensure the options file is in .opt format
- Restart the license server
[{"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Option Files","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.1.4","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21663652