Troubleshooting
Problem
In a new deployment of i2 Enterprise Insight Analysis (EIA), the deployment is successful, however, when I start the i2 Analyze server (setup -t start) I get the following error:
>> Failed to load configuration file "highlight-queries-configuration.xml"
>> ItemType 372A12AF-F684-41C5-9CE9-759B3BEEF826 does not exist.
You can also see this error in the ...\deploy\wlp\usr\servers\opal-server\logs\opal-services-is\IBM_i2_Analysis_Repository.log
2020-10-23 12:37:51,916 19424 [Default Executor-thread-2] FATAL com.i2group.disco.servlet.ApplicationLifecycleManager - Errors occurred accessing system resources from ApplicationLifecycleManager. The likely cause is logged at FATAL. (The full exception is logged at WARNING if enabled):
2020-10-23 12:37:51,916 19424 [Default Executor-thread-2] FATAL com.i2group.disco.servlet.ApplicationLifecycleManager - Failed to load configuration file "highlight-queries-configuration.xml". Cause: "com.i2group.disco.infostore.metadata.internal.IDataStoreItemType 372A12AF-F684-41C5-9CE9-759B3BEEF826 does not exist."
2020-10-23 12:37:51,917 19425 [Default Executor-thread-2] FATAL com.i2group.disco.servlet.ApplicationLifecycleManager - com.i2group.disco.common.exception.ReloadFailedException: Failed to load configuration file "highlight-queries-configuration.xml". Cause: "com.i2group.disco.infostore.metadata.internal.IDataStoreItemType 372A12AF-F684-41C5-9CE9-759B3BEEF826 does not exist."
at com.i2group.disco.highlightqueryconfig.configuration.internal.HighlightQueryConfigLoader.reloadConfiguration(HighlightQueryConfigLoader.java:57)
at ...
The value "372A12AF-F684-41C5-9CE9-759B3BEEF826" referenced in the error message can be different depending on the system item.
Cause
In your data schema xml file, there are system entities (such as Set, User, Analysis Repository Chart, Alert Feed, Query, Analyst's Notebook chart) which have a system generated Id value like the one referenced in your error. Entities that you define have an Id value like "ET1", "ET2". You will get the highlight query configuration error if you have a Link defined which includes one or more of these system entities as a Link end.
Resolving The Problem
APAR PO09283 was opened to handle inadvertent use of the system objects in links. If you have data in your Information Store database already, upgrade to get the fix for APAR PO09283, or open a Support Case for help.
If this is a new deployment where you can delete the Information Store database, you can do the following steps to remove the link-end references:
- Open your data schema file in an editor. This file is located in ...\toolkit\configuration\fragments\common\WEB-INF\classes
- Look for the reference mentioned in your error message. For example "372A12AF-F684-41C5-9CE9-759B3BEEF826". Check where this reference appears in the values of FromTypeIds or ToTypeIds. Notice the Link DisplayName.
- In Schema Designer, you need to remove the system item from the Link Ends configuration for the Link.
- Since unchecking the Link End item is a destructive change, you need to drop your database and redeploy again. Follow the instructions from the online documentation for Replacing the i2 Analyze schema and the charting scheme.
Related Information
Document Location
Worldwide
[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSXVXZ","label":"IBM i2 Enterprise Insight Analysis"},"ARM Category":[{"code":"a8m0z000000cwjIAAQ","label":"i2 Enterprise Insight Analysis->Launch"}],"ARM Case Number":"TS005183355","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.3.x"}]
Product Synonym
EIA; i2Analyze
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Document Information
Modified date:
25 March 2021
UID
ibm16435747