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Starting DOORS Web Access server results in error "The JRE_HOME environment variable is not defined correctly"

Troubleshooting


Problem

When you start DWA by running server.start.bat, it fails with the following error:

"NON IBM JAVA"
Press any key to continue . . .
The JRE_HOME environment variable is not defined correctly
This environment variable is needed to run this program

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000CiqdAAC","label":"DOORS-\u003EDOORS Web Access (DWA)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
21 September 2021

UID

ibm16487977