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"Standard Error ... ORA-12519: TNS:no appropriate service handler found" when running a database optimise

Troubleshooting


Problem

Superuser runs a database optimize. An error appears.

Symptom


Standard Error
Number: 5
Source: FrangoDirect.Optimize.DeletePeriodZeroValues#ControllerProxyClient
Description: Server was unable to process request. ---> ORA-12519: TNS:no appropriate service handler found
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 lErrNo, String sErrSource, String sErrDesc, String sErrHelpFile, Int32 lErrHelpContext)
at Cognos.Controller.Direct.Optimize.DeletePeriodZeroValues(Int32 nYear)
at Cognos.Controller.Forms.Form.frmOptimize.IRun_DoRun()

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21676305

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