Troubleshooting
Problem
Standard Error generated when running Multi Period Locking report: "Number: 5 Source: FrangoDirect.PerLockHandler.SelectMultiPerLocks#System.Web.Services Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.InvalidCastException: Conversion from type 'DBNull' to type 'Date' is not valid........"
Symptom
"Standard Error" message is generated. If user clicks on 'OK' a further message appears "No data was found for the current selections."
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21977555