Troubleshooting
Problem
User clicks "Company - Data Entry Reported Values". User receives error message.
Symptom
Screen:
Error
Standard Error
[Details] [OK]
Source: ControllerForms
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Runtime.InteropServices.COMException (0x80004005): ORA-00600: internal error code, arguments: [19004], [], [], [], [], [], [], [], [], [], [], []
at FrMiscS.DimensionSetClass.SelectAll(String sGuid, String sSelectCriterion, String sUser, Int32 lLLocale)
at Cognos.Controller.Proxy.CCRWS.DimensionSet_SelectAll(String sGuid, String sSelectCriterion, String sUser, Int32 lLLocale)
--- End of inner exception stack trace ---
at Cognos.Controller.ControllerForms.frmDataEntrySelection.AtFormLoad(Boolean bExplicit)
at Cognos.Controller.ControllerForms.frmDataEntrySelection.frmDataEntryRepVal_Load(Object eventSender, EventArgs eventArgs)
Event Viewer:
Log Name: Application
Source: VBRuntime
Date: 20/06/2012 15:04:38
Event ID: 1
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SERVERNAME
Description:
The VB Application identified by the event source logged this Application FrSrvFunc: Thread ID: 4304 ,Logged: Error occured at 20/06/2012 15:04:38 in FrSrvFunc, Error No=-2147467259, Source=Server function:Dbp_GetSqlExtended(..) , Description=ORA-00600: internal error code, arguments: [19004], [], [], [], [], [], [], [], [], [], [], [], HelpFile= HelpContext=0
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
08 May 2025
UID
swg21599155