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"Standard Error ... 57 ... Insufficient system resources exist to complete the requested service" when exporting structures or importing large data file

Troubleshooting


Problem

User clicks 'Transfer - Export Structures'. User ticks 'Accounts/Forms', and starts the export. After a few seconds, an error message appears. Alternatively, user tries to import large data (FTD or FZD file). User receives similar error message.

Symptom

Exporting Structures:
Information
Standard Error
Number: 57
Source: mscorlib;FrangoClient.ExportStructure.ExportEnd
Description: Insufficient system resources exist to complete the requested service.

at Microsoft.VisualBasic.ErrObject.Raise(....
at Cognos.Controller.Common....
at CognosController.Forms.Form.clsExportStruc.ExportEndServer(DataSet& rsExport)
at Cognos.Controller.Forms.Form.frmExportStruc.DoExportServer()
[OK]

Importing large Data File :

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;8.4","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21443545

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