Troubleshooting
Problem
User clicks "Reports - Run". User selects choices, and clicks "Preview". An error message appears.
Symptom
Screen
Information
Standard Error
Number: 5
Source: FrangoDirect.ExcelLinkD.FetchValues#ControllerProxyClient
Description: Ssytem.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentNullException: Value cannot be null.
Parameter name: assemblyString
at
Cognos.Controller.Proxy.CCRWS.ExcelLinkB_FetchValues(String....
<...>
[OK}
Event Viewer (Application Log) on Windows 2008 64-bit using Office 2007:
Log Name: Application
Source: Cognos Controller
Date: 22/06/2011 12:57:11
Event ID: 0
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SERVERNAME
Description:
Standard Error
Number: 5
Source: FrangoDirect.ExcelLinkD.FetchValues#ControllerProxyClient
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentNullException: Value cannot be null.
Parameter name: assemblyString
at Cognos.Controller.Proxy.CCRWS.ExcelLinkB_FetchValues(String sGuid, DataSet rsKeys, String sMcurr, Boolean bLocLang, String sUser, String sRep, Boolean bIsLnk, String sSortOrd, Int32 lOptBitSet)
Event Viewer (Application Log) on Windows 2003 32-bit using Office 2003:
Event Type: Warning
Event Source: Cognos Controller
Event Category: None
Event ID: 0
Date: 22/06/2011
Time: 13:12:31
User: N/A
Computer: SERVERNAME
Description:
Standard Error
Number: 5
Source: FrangoDirect.ExcelLinkD.FetchValues#ControllerProxyClient
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentNullException: Value cannot be null.
Parameter name: assemblyString
at Cognos.Controller.Proxy.CCRWS.ExcelLinkB_FetchValues(String sGuid, DataSet rsKeys, String sMcurr, Boolean bLocLang, String sUser, String sRep, Boolean bIsLnk, String sSortOrd, Int32 lOptBitSet)
--- End of inner exception stack trace ---
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 lErrNo, String sErrSource, String sErrDesc, String sErrHelpFile, Int32 lErrHelpContext)
at Cognos.Controller.Direct.ExcelLinkD.FetchValues(DataSet rsKeys, String sMcurr, Boolean bLocLang, String sRep, Boolean bIsLnk, String sSortOrd, Int32 lOptBitSet)
at Cognos.Controller.Reports.ExcelLink.RunReportEx()
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21503448