Standard Error 5 - Argument 'Number' is not a valid value - when using 'Maintain - Company Structure

Troubleshooting

Problem

User clicks 'Maintain - Company Structure - Define'. User receives error#1. After clicking OK, the menu 'Define Company Structure' appears. However, the 'wrong' period is shown (for example '0946'). When user clicks '...' to change the period, error #2 appears. User clicks 'OK'. Error #3 appears. User clicks 'OK'. Error #4 appears.

Symptom

Screen Error #1:
Information
Standard Error
Number: 5
Source: FrangoClient.frmCompanyStructDef.SetPeriod#xFran.xfPerSub
Description: Argument 'Number' is not a valid value.
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 IErrNo, String sErrSource, String sErrDesc, String sErrHelpFile, Int32 IErrHelpContext)
at Cognos.Controller.Forms.Form.frmCompanyStructDef.SetPeriod()
at Cognos.Controller.Forms.Form.frmCompanyStructDef.frmCompanyStructDef_Load(Object eventSender, EventArgs eventArgs)
[OK]

Error #2
Information
Standard Error
Number: 91
Source: FrangoClient.frmCompanyStructDef.UpdateStructureDefineFrame#frmCompanyStructDef
Description: Object reference not set to an instance of an object.
at Microsoft.VisualBasic.ErrObject.Raise(Int32 IErrNo, String sErrSource, String sErrDesc, String
sErrHelpFile, Int32 IErrHelpContext)
at Cognos.Controller.Forms.Form.frmCompanyStructDef.UpdateStructureDefineFrame()
at Cognos.Controller.Forms.Form.frmCompanyStructDef.chkCounterComp_CheckStateChanged(Object sender, EventArgs e)
[OK]

Error #3
Information
Standard Error
Number: 91
Source: FrangoClient.frmCompanyStructDef.grdDefine_SelChange#FrangoClient.frmCompanyStructDef.UpdateStructureDefineFrame#FrangoClient....

Error #4
Information
Standard Error
Number: 91
Source: FrangoClient.frmCompanyStructDef.grdDefine_SelChange#FrangoClient....

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;8.4","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
8.5.1, 8.5, 8.4

Operating system(s):
Windows

Document number:
130067

Modified date:
08 May 2025

UID

swg21408655

IBM Support

Tips

Standard Error 5 - Argument 'Number' is not a valid value - when using 'Maintain - Company Structure - Define'