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Standard Error 5 '(0x800A005B): Object variable or With block variable not set' when running a database optimisation

Troubleshooting


Problem

Superuser clicks 'Maintain - Database - Optimise' and launches an internal Controller database optimisation. After a few minutes, an error message appears.

Symptom


Screen error:

    Information
    Standard Error
    Number: 5
    Source: FrangoDirect.GenCompStrucD.GenKStruc#ControllerProxyClient
    Description: ystem.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Runtime.InteropServices.COMException (0x800A005B): Object variable or With block variable not set
    <........>
    [OK]

    Regenerating Company Structures...

Event Viewer (Application log):
    Event Type: Warning
    Event Source: Cognos Controller
    Event Category: None
    Event ID: 0
    Date: 11/08/2009
    Time: 09:42:06
    User: N/A
    Computer: SERVERNAME
    Description:
    Standard Error
    Number: 5
    Source: FrangoDirect.GenCompStrucD.GenKStruc#ControllerProxyClient
    Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Runtime.InteropServices.COMException (0x800A005B): Object variable or With block variable not set
    at FrCompanyBT.GenCompStrucTClass.GenKStruc(String sGuid, String sUser, String sConsType, String sFirstPer, Boolean bOnlyManual, Boolean& bErr, Int32& lErr)
    at Cognos.Controller.Proxy.CCRWS.GenCompStrucT_GenKStruc(String sGuid, String sUser, String sConsType, String sFirstPer, Boolean bOnlyManual, Boolean& bErr, Int32& lErr)
    --- End of inner exception stack trace ---
    at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
    at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 lErrNo, String sErrSource, String sErrDesc, String sErrHelpFile, Int32 lErrHelpContext)
    at Cognos.Controller.Direct.GenCompStrucD.GenKStruc(String sConsTyp, String sFirstPer, Boolean bOnlyManual, Boolean& bErr, Int64& lErr)
    at Cognos.Controller.Forms.Form.frmOptimize.IRun_DoRun()

and:
    Event Type: Warning
    Event Source: Cognos Controller
    Event Category: None
    Event ID: 0
    Date: 11/08/2009
    Time: 09:42:06
    User: N/A
    Computer: SERVERNAME
    Description:
    Error occured at 11/08/2009 09:42:06 in IBM Cognos 8 Controller, Error No=5, Source=FrangoDirect.GenCompStrucD.GenKStruc#ControllerProxyClient, Description=System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Runtime.InteropServices.COMException (0x800A005B): Object variable or With block variable not set
    at FrCompanyBT.GenCompStrucTClass.GenKStruc(String sGuid, String sUser, String sConsType, String sFirstPer, Boolean bOnlyManual, Boolean& bErr, Int32& lErr)
    at Cognos.Controller.Proxy.CCRWS.GenCompStrucT_GenKStruc(String sGuid, String sUser, String sConsType, String sFirstPer, Boolean bOnlyManual, Boolean& bErr, Int32& lErr)
    --- End of inner exception stack trace ---, HelpFile= HelpContext=0

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21396493

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