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"Standard error ... -2147467261 ... set_EnableCalculation" when running reports in either Excel 2007 or 2007 caused by incorrect usage of cc.fText

Troubleshooting


Problem

User launches Excel. User logs onto Controller via the Controller Add-in. User clicks "Reports - Run" and tries to run a report. User receives an error message. After clicking OK, more errors appear. This same report used to work OK in the past, when the customer was using Controller 8.5.1 with Excel 2003. However, the customer is now using 10.1.1 with later version of Excel (for example Excel 2010).

Symptom

Error #1

Standard Error

Number: -2147467261

Source: interop.Excel

Description: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

at Excel._Worksheet.set_EnableCalculation(Boolean RHS)

at Cognos.controller.Reports.XlLinkLayout.RecalcXL(Int32 lVersion, Boolean bActiveSheetOnly)

Error #2


-2147417851

HRESULT: 0x80010105 (RPC_E_SERVERFAULT)

Error #3



462
Source: mscorlib
The RPC server is not ... 0x800706BA

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21618123

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