"Standard Error ... 13 ... Unable to cast COM object of type 'System.__ComObject' to interface type 'Excel.Worksheet'" when user refreshes Excel Link report using F10

Troubleshooting

Problem

User opens spreadsheet (XLS/XLSX file). User logs into Controller Excel link. User presses F10 (to refresh the sheet). An error appears. The error message prevents the report from refreshing, however, after closing the message box it may be possible to run a successful refresh.

Symptom

Standard Error
Number: 13
Source: ControllerReports
Description: Unable to cast COM object of type 'System.__ComObject' to interface type 'Excel.Worksheet'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000208D8-0000-0000-C000-000000000046}' failed due to the following error: No such interface supported (Exception from HRESULT: (E_NOINTERFACE)).
at Cognos.Controller.Reports.ExcelLink.SetReportLayout()

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.1

Operating system(s):
Windows

Document number:
241889

Modified date:
08 May 2025

UID

swg21667359

IBM Support

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