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SSP configuration Manager cannot connect to SSP Engine

Troubleshooting


Problem

After installing SSP configuration manager and the engine in the DMZ the Configuration manager is showing the engine is down. Error being shown in SSP logs: WARN Configurator - Background agent is unable to connect to Engine DR-Engine-1 exception message is:com.sterlingcommerce.hadrian.common.net. ConnectionException: java.net.ConnectException: Connection refused Verified that the engine was up and netstat shows the port listening.

[{"Product":{"code":"SS6PNW","label":"IBM Sterling Secure Proxy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.4.3;3.4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21988462