IBM Support

SSP adapters using a remote perimeter server will not start

Troubleshooting


Problem

Adapter going through a remote perimeter server will not start.

Symptom

All adapter going through the same remote perimeter server will not start.

Error:
[2016-01-29 11:53:57,259] DEBUG Dispatcher.register.call()
[2016-01-29 11:53:57,277] DEBUG connect[0.0.0.0/0.0.0.0:0=>testspedge1l/1.1.1.1:20500] - doConnect event encountered.
[2016-01-29 11:53:57,277] ERROR connect[0.0.0.0/0.0.0.0:0=>testspedge1l/1.1.1.1:20500]: connect failed: java.net.ConnectException: Connection refused
[2016-01-29 11:53:57,286] ERROR connect failed
java.net.ConnectException: Connection refused
at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)
at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:614)
at com.sterlingcommerce.perimeter.net.nio.SocketChannelWrapper.finishConnect(SocketChannelWrapper.java:176)
at com.sterlingcommerce.perimeter.dispatcher.ClientIPAgent.finishConnectCore(ClientIPAgent.java:129)
at com.sterlingcommerce.perimeter.dispatcher.ClientIPAgent.doConnect(ClientIPAgent.java:103)
at com.sterlingcommerce.perimeter.dispatcher.AbstractIPAgent.selected(AbstractIPAgent.java:141)
at com.sterlingcommerce.perimeter.dispatcher.nio.NioDispatcher.runIo(NioDispatcher.java:193)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher.callRunIo(AbstractDispatcher.java:450)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher.doRun(AbstractDispatcher.java:427)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher$2.run(AbstractDispatcher.java:175)
at java.lang.Thread.run(Thread.java:738)
[2016-01-29 11:53:57,288] INFO connect[0.0.0.0/0.0.0.0:0=>testspedge1l/1.1.1.1:20500]: close: Connection Reset
[2016-01-29 11:53:57,288] ERROR Connection connect[0.0.0.0/0.0.0.0:0=>testspedge1l/1.1.1.1:20500] closed due to CloseCode.COULD_NOT_CONNECT
[2016-01-29 11:53:57,288] DEBUG PhysCon(403576846): Disconnected, Address: [testspedge1l/1.1.1.1:20500]: got event: disconnect

[{"Product":{"code":"SS6PNW","label":"IBM Sterling Secure Proxy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"3.4.3;3.4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21981330