Troubleshooting
Problem
The issue is due to the token specified in /etc/systemd/system/sdc.service does not match the token in Platform install script.
Symptom
While starting Data Collector as a service on Platform, the following error is displayed in engine status (through systemctl status sdc):
No Env file to source
INFO - Starting engine
Failed to report deployment event. Exit code: 0
HTTP Response code: 401
{"ISSUES":[{"code":"SSO_01","message":"User not authenticated"}]}
Resolving The Problem
Provide accurate deployment token value in /etc/systemd/system/sdc.service:
Environment="STREAMSETS_DEPLOYMENT_TOKEN=<deployment-token>"
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBH9Y","label":"IBM StreamSets Control Hub"},"ARM Category":[{"code":"","label":""}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
15 March 2025
UID
ibm17186146