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Troubleshooting
Problem
The application is unable to establish secure communications with the SMTP server after enabling STARTTLS in the mail configuration in IBM Jazz Team Server (JTS). The error in jts.log indicates it cannot convert socket to TLS.
Symptom
Unable to connect to SMTP server through SSL. The following error can be seen in jts.log:
Could not convert socket to TLS; nested exception is: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
Document Location
Worldwide
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Document Information
More support for:
IBM Engineering Lifecycle Management Base
Component:
Jazz Team Server->Administration->SMTP/Email Configuration
Software version:
All Version(s)
Document number:
6429079
Modified date:
22 March 2021
UID
ibm16429079
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