Troubleshooting
Problem
You are using a web browser to access Rest API or another client and when trying to create or update a resource configuration, like a mailbox for example, you are getting a SSL handshake error.
Symptom
- Using regular HTTP port, without SSL, for the connection works fine, you can create and update any resource configuration.
- Using the SSL port, you can login and read any resource configuration, but when trying to create or update a configuration, you get the following error:
Remote host closed connection during handshake
[{"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
11 February 2020
UID
swg21997910