Troubleshooting
Problem
Running the setup.sh script fails and a message apparently erroneously indicates that SSH public key authentication is not configured.
Symptom
When running the setup.sh script from the IBM Spectrum Protect - or IBM Tivoli Storage Manager - Data Protection for SAP HANA installation, the operation immediately fails and displays the following message:
Login to [hostname] failed: Permission denied
(publickey,keyboard-interactive).
SSH public key authentication is not configured for user root on host [hostname]
But in the case the SSH public key authentication has been configured, it should work from the SAP HANA system to another system and vice versa.
[{"Product":{"code":"SSER83","label":"IBM Spectrum Protect for Enterprise Resource Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for SAP HANA\u00ae","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.1.3;8.1.0","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}},{"Product":{"code":"SSZHVN","label":"Tivoli Storage Manager for Enterprise Resource Planning"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Data Protection for SAP HANA\u00ae","Platform":[{"code":"PF016","label":"Linux"}],"Version":"6.4;6.4.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21997330