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Troubleshooting
Problem
Administrator launches 'Controller Configuration' and selects a database connection. Administrator clicks the green 'Play' button, to launch 'Database Conversion'. Administrator clicks 'Connect'. An error appears.
Symptom
** ERROR: com.ibm.db2.jcc.am.SqlException: DB2 SQL Error: SQLCODE=-443, SQLSTATE=38553, SQLERRMC=SYSIBM.SQLPRIMARYKEYS;PRIMARYKEYS;SYSIBM:CLI:-727, DRIVER=3.67.27
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.1.1
Operating system(s):
Windows
Document number:
532813
Modified date:
08 May 2025
UID
swg21962585
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