Troubleshooting
Problem
Customer is trying to create a brand new (blank) Controller database. DB2 DBA creates new database, and runs scripts to prepare it for Controller use. Afterwards, administrative user launches "Controller Configuration" and selects a database connection. User starts the standard (Java-based) "Database Conversion Utility", and chooses "Controller DB". User clicks "Connect" and chooses "Create DB". After a while, an error appears.
Symptom
<.....>
Running script: script/db2/table_xbja.sql
Running script: script/db2/table_disabled_triggers.sql
Running script: script/db2/index_unc_xdb00_ino.sql
** ERROR: com.ibm.db2.jcc.am.SqlSyntaxErrorException: DB2 SQL Error: SQLCODE=-109, SQLSTATE=42601, SQLERRMC=IN, DRIVER=3.67.27
** ERROR: Invalid datbase, XFRANGO is empty
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.2.1
Operating system(s):
Windows
Document number:
284975
Modified date:
08 May 2025
UID
swg21987163
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