Troubleshooting
Problem
A local or remote connection to a database returns
SQL30082N Security processing failed with reason "24" ("USERNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
Errors in the Db2 diagnostic log might be similar to the following:
2011-10-19-14.05.06.682321-300 I2777674A527 LEVEL: Severe
PID : 9633910 TID : 258 PROC : db2ckpwd 0
INSTANCE: db2inst1 NODE : 000
EDUID : 258 EDUNAME: db2sysc 0
FUNCTION: DB2 UDB, oper system services, sqloGetUserAttribByName, probe:50
MESSAGE : Unsupported password encryption algorithm in use! Configure the
Operating System to use a supported algorithm.
DATA #1 : Hexdump, 4 bytes
0x07000000003F7F00 : 870F 00CD ....
[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"ARM Category":[{"code":"a8m500000008PmmAAE","label":"Security and Plug-Ins-\u003EAuthentication"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"All Versions"}]
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Document Information
Modified date:
30 April 2025
UID
swg21470246