Troubleshooting
Problem
Administrator is trying to test communication between the Controller application server and the DB2 database server. For example, administrator opens a command prompt (D:\Program Files\IBM\SQLLIB\BIN) and runs a command similar to: db2 connect to
Symptom
SQL30081N A communication error has been detected. Communication protocol
being used: "TCP/IP". Communication API being used: "SOCKETS". Location
where the error was detected: "<IP_address>". Communication function detecting
the error: "connect". Protocol specific error code(s): "10060", "*", "*".
SQLSTATE=08001
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.1;8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21503305