Troubleshooting
Problem
User clicks "Transfer - External Data - Import from flat files". User chooses import specification, and browses to the file. User presses 'Run'. An error appears.
Symptom
Standard Error
Source: System.Web.Services
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: [DB2/NT64] SQL0788N The same row of target table "FASTNET.XDB16" was identified more than once for an update, delete or insert operation of the MERGE statement. SQLSTATE=21506
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
at ControllerServerCommon.RaiseErrSrv.RaiseException(Int32 number, Exception ex)
at FrDImportBT.clsExtImport.DoImport(String sGuid, String sUser, Boolean bCaseExpVal, Int32 lBatchId, String sSpecName, String sStructureType, String sPrompts, Int32 lLLocale, Boolean& bError, Int32& lError, String& sErrorMsg, RecordSet rsFileDataAndInfo, RecordSet& rsRecon, RecordSet& rsLog, Boolean bIsExcelImport, Int64& lImportedRows)
at Cognos.Controller.Proxy.CCRWS.clsExtImport_DoImport(String sGuid, String sUser, Boolean bCaseExpVal, Int32 iBatchId, String sSpecName, String sStructureType, String sPrompts, Int32 iLLocale, Boolean& bError, Int32& iError, String& sErrorMsg, DataSet dsFileDataAndInfo, DataSet& dsRecon, DataSet& dsLog, Boolean bIsExcelImport)
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21991718