IBM Support

"SQL0723N An error occurred in a triggered SQL statement in trigger "<user>.TRG_SAXMEDLEM_INSERT"" error when trying to save inside 'Maintain - Rights - Users'

Troubleshooting


Problem

Customer is trying to create a new user.

User therefore:
- clicks "Maintain - Rights - Users"
- Inside "Create New" chooses 'User'
- Clicks 'browse' and chooses the relevant CAM User
- Presses Save.

An error appears.

Symptom


image 4351
Standard Error
Number: 5
Source: System.Web.Services:FrangoClient.clsRightsCache.InsertRecords:FrangoClient.clsUsers.Insert:FrangoClient.frmUserAndInstallationRights.SaveUser:FrangoClient.frmUserAndInstallationRights.IFile_DoSave
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: [DB2/NT64] SQL0723N  An error occurred in a triggered SQL statement in trigger "<DB2_USER>.TRG_SAXMEDLEM_INSERT".  Information returned for the error includes SQLCODE "-811", SQLSTATE "21000" and message tokens "".  SQLSTATE=09000
   at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)

Document Location

Worldwide


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Document Information

More support for:
IBM Cognos Controller

Component:
User Issues

Software version:
All Version(s)

Document number:
6233918

Modified date:
09 May 2025

UID

ibm16233918

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