IBM Support

"SQL0668N Operation not allowed for reason code "1" on table "<username>.SACTRLINFO"" when try to create new user

Troubleshooting


Problem

Superuser tries to create a new user. User presses 'save'. An error appears.

Symptom


Number: 5
Source: ControllerProxyClient:FrangoClient.frmUserAndInstallationRights.IFile_DoSave
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Runtime.InteropServices.COMException: [DB2/AIX64] SQL0668N Operation not allowed for reason code "1" on table "<username>.SACTRLINFO". SQLSTATE=57016

at FrMiscBT.SoxTClass.StartSox(String sGuid, String sUser, String sSourceName, String sTriggerID, String sPerakt, String sBol)
at Cognos.Controller.Proxy.CCRWS.SoxT_StartSox(String sGuid, String sUser, String sSourceName, String sTriggerID, String sPerakt, String sBol)
--- End of inner exception stack trace ---
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 lErrNo, String sErrSource, String sErrDesc, String sErrHelpFile, Int32 lErrHelpContext)
at Cognos.Controller.Forms.Form.frmUserAndInstallationRights.IFile_DoSave()
at Cognos.Controller.Forms.Form.frmUserAndInstallationRights.IForm_DoClick(Int32 lCmd, String& sTag)

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
08 May 2025

UID

swg21974674

Page Feedback