Troubleshooting
Problem
User launches Controller client. User chooses database. User logs on with username/password.
User chooses actuality/period and clicks OK. An error appears.
Symptom

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: [DB2/NT64] SQL0440N No authorized routine named "ISNULL" of type "FUNCTION" having compatible arguments was found. SQLSTATE=42884
at Microsoft.VisualBasic.ErrObject.Raise(Int32...
<....>
at Microsoft.VisualBasic.ErrObject.Raise(Int32...
<....>
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm10878290