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SPSS licenseactivator error java.lang.StringIndexOutOfBoundsException

Troubleshooting


Problem

I have installed Sentinel License Manager. When I want to run the command licenseactivator [authorisation_code] to activate my license, I receive the following error message: java.lang.StringIndexOutOfBoundsException... as shown on the screenshot below:
image 7436

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"ARM Category":[{"code":"a8m0z000000GmtjAAC","label":"Statistics"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]

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Historical Number

80431

Document Information

Modified date:
09 December 2020

UID

ibm16380292