Troubleshooting
Problem
Sentinel License Manager has been installed. When the lock-code of the license server is tried to find by using the command echoid, the following error shows up: "The program can't start because VCRUNTIME140.dll is missing from your computer" as shown on the screen capture below:

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"ARM Category":[{"code":"a8m0z000000GmtjAAC","label":"Statistics"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]
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Historical Number
80431
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Document Information
Modified date:
09 December 2020
UID
ibm16380304