Troubleshooting
Problem
This document provides information on spooled file routing, or what controls where spooled files go.
Resolving The Problem
How to Find your Spooled Files
This video shows the basics of finding the output queue where your spooled files are being created.
IBM OS/400 and IBM i5/OS Printing Routing Chart
The first thing you need to do is find your spooled file in an output queue. Once you do, follow the instructions below to decipher why it went there.
Once you have found the spooled file, ensure you are in intermediate assistance level by pressing the F21 key. Next, take option 8 (Attributes) next to the spooled file to look at the spooled file attributes. Page down once and find the Device file. This is the name of the printer file that was used to create the spooled file. This is where you start.
Note: The operating system looks at the OUTQ values before looking at the DEVICE values. So, as you fill in the table below, follow the OUTQ column down, and then the DEVICE column down.
OUTQ DEV
Printer File
DSPFD printer_file_name ____________ _____________
Job Description
WRKUSRJOB username, take Option 5 on Active
Job, select Option 2. Then you can run the WRKJOBD
command and take Option 5 to display the jobd. ____________ _____________
User Profile
DSPUSRPRF userprofile ____________ _____________
Workstation Description
DSPDEVD device_name
(may need to sign off/on to make it take effect) ____________ _____________
QPRTDEV System Value
WRKSYSVAL QPRTDEV, Option 5
(Changing this does not require an IPL, but you
need to sign off to make it take effect.) _____________
If the spooled file does not go where the above table says it will go, there are (normally) only two possible reasons:
| 1. | Something is overriding the Printer File, such as an application, OVRPRTF, and so on. |
| 2. | If the spooled file goes to QPRINT, it is because the system could not find the output queue specified. |
[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"7.1.0"}]
Historical Number
19604536
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Document Information
Modified date:
03 November 2021
UID
nas8N1017766