IBM Support

"Specified file format not supported. Export structures again and retry" when importing structures

Troubleshooting


Problem

User clicks "Maintain - User - Single Mode". User clicks "Transfer - Import Structures". User browses to file (FstrucController.FZP). User receives error message.

Symptom


Cogons Controller
Specified file format not supported. Export structures again and retry.
[OK]

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21504951