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?Something went wrong? message when logging in to DSX Local

Troubleshooting


Problem

When logging in to DSX Local, I get the message 'something went wrong'

Symptom

Look for the pods handling user management, and delete them. They are then automatically restarted, and after that you can log in successfully. In the first command below, you can see the namespace and the pod name, which you need to issue each delete command.

[root@dsx9-master-1 ~]# kubectl get pods --all-namespaces|grep usermgmt
sysibm-adm usermgmt-830860024-7j68m 1/1 Running 0 84d
sysibm-adm usermgmt-830860024-nq6k1 1/1 Running 0 84d

then
[root@dsx9-master-1 ~]# kubectl delete po usermgmt-830860024-nq6k1 --namespace=sysibm-adm
pod "usermgmt-830860024-7j68m" deleted

[root@dsx9-master-1 ~]# kubectl delete po usermgmt-830860024-7j68m --namespace=sysibm-adm
pod "usermgmt-830860024-nq6k1" deleted

Another possible workaround is to restart the cloudant pods:

First I got the name of the cloudant pods: kubectl -n sysibmadm-data get po | grep cloudant

Then I got the logs for that pod: kubectl -n sysibmadm-data logs cloudant-repo-

If there is a message like: cloudant-repo-container-cloudant-repo-804489350-bntq8-is-up then it is fine, otherwise you can delete that pod and it will restart (same method as above).

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Document Information

More support for:
IBM Data Science Experience Local

Software version:
All Versions

Document number:
745833

Modified date:
07 December 2018

UID

ibm10745833