Some users are getting Invalid parameter error message when clicking on the attachment tab of IBM® FileNet® eForms step processor.

Troubleshooting

Problem

Certain users can not see attachment. These users received Invalid parameter error in Workplace when clicking on the attachment tab of eForms step processor.

Symptom

Error Message:
Invalid parameter

Exception Class:
com.filenet.wcm.toolkit.util.WcmException

Stack Trace:
Invalid parameter.
at com.filenet.wcm.toolkit.server.dp.WcmAuthoringDataProvider.checkParam
(WcmAuthoringDataProvider.java:5617)
at
com.filenet.wcm.toolkit.server.dp.WcmAuthoringDataProvider.getProperties
(WcmAuthoringDataProvider.java:740)
at com.filenet.wcm.toolkit.server.util.WcmEProcessUtil.getObjectXML
(WcmEProcessUtil.java:1780)
at com.filenet.wcm.toolkit.server.util.WcmEProcessUtil.doGetObjectsXML
(WcmEProcessUtil.java:1637)
at
com.filenet.wcm.toolkit.server.util.WcmEProcessUtil.fetchAttchmentItemsExXML
(WcmEProcessUtil.java:382)
at
com.filenet.wcm.toolkit.server.util.WcmEProcessUtil.fetchAllAttachmentItemsXML
(WcmEProcessUtil.java:321)
at
com.filenet.wcm.apps.server.ui.list.form.FormAttachmentsListView.onStartPage (FormAttachmentsListView.java:133)
...
...
...

[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"eForms for P8","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.0.2;4.0.1;3.5;3.5.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Case Foundation

Software version:
4.0.2, 4.0.1, 3.5, 3.5.1

Operating system(s):
AIX, HP-UX, Solaris, Windows

Document number:
139001

Modified date:
17 June 2018

UID

swg21439022

IBM Support

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