Question & Answer
Question
Some Event Icons are missing in session list (Search results)
Answer
Contents
Problem
Problem
Some event icons are missing in Tealeaf session list.
Solution
The possible cause of the issue could be tltstseventuniqueid? string from resultset does not contain all event ids .The tltstseventuniqueid string that contains the list of events is by default limited to 512 bytes. If the event ids for the session are too many then not all the event ids are part of this string due to this limitation.
To address this issue you can increased the "MaxStoredFieldSize" hidden field at the Index Service level from 512 to 1024. That means that up to 1024 characters can be indexed and used to store the event list.
You can do this by going to
Tealeaf - TMS - Canister server -> session indexer->Index Service Configuration -> click on view/edit(raw) -> expand Default section - > MaxStoredFieldSize - Change value of this attribute from 512 to 1024 and save.(Click on "Add tasks and submit")
Applies to version(s):? 8.x9.x
?"
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSERNK","label":"Tealeaf Customer Experience"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
Modified date:
08 December 2018
UID
ibm10777935