IBM Support

Socket server fails to start: The specified service does not exist as an installed service.

Troubleshooting


Problem

Error 1060 occurs when starting Data manager 8 socket server

Symptom

The specified service does not exist as an installed service.
1. [ ERROR ]
waiting 1 for net stop to complete
waiting 10 for net stop to complete
waiting 100 for net stop to complete
errorlevel 1 exit 1
System error 1060 has occurred.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Connection","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4.1;8.4;8.3;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Manager","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install and Config","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1018456

Document Information

Modified date:
08 May 2025

UID

swg21365606