Troubleshooting
Problem
Running a published data movement task in IBM Cognos Connection fails with an error.
Symptom
soapenv.Server.userException
java.lang.NullPointerException
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
Cognos Business Intelligence
Software version:
10.2
Operating system(s):
Windows
Document number:
222323
Modified date:
30 April 2025
UID
swg21628199
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