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soapenv:Server.userException attempting to execute published data movement task

Troubleshooting


Problem

Running a published data movement task in IBM Cognos Connection fails with an error.

Symptom

soapenv.Server.userException

java.lang.NullPointerException

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos Business Intelligence

Software version:
10.2

Operating system(s):
Windows

Document number:
222323

Modified date:
30 April 2025

UID

swg21628199

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