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Slowness experienced while logging into Datacap Navigator.

Troubleshooting


Problem

When accessing the Datacap admin screen within Content Navigator, the system drastically slowdowns and freezes up. It takes about 30 seconds to log in to the Content Navigator screen, but when we log in to the Datacap navigator screen it takes 10 - 18 minutes to load. After logging in, all further action is instantaneous.

Symptom

User login operation completes as expected but it continues to load for another 10 - 15 mins while loading the Job Monitor and batches.

Document Location

Worldwide

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Document Information

Modified date:
11 January 2021

UID

ibm16394950