Troubleshooting
Problem
Customer has deployed Controller to its end users via Citrix. User prints from Controller. The print jobs seem to take longer than expected/desired.
Symptom
Slow printing when the Controller client is deployed via Citrix.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;8.4;8.3;10.1;10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
8.5.1, 8.5, 8.4, 8.3, 10.1, 10.1.1
Operating system(s):
Windows
Document number:
408107
Modified date:
08 May 2025
UID
swg21449031
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