Troubleshooting
Problem
Attempts to export packets using IBM Rational ClearCase Multisite fail with "Error: unable to send data:"
Symptom
Generating packet works, but shipping fails.
WINDOWS
shipping_server.exe(15152): Error: unable to send data: [WINSOCK] Connection reset by peer
UNIX and Linux
shipping_server(31794)_C(3031): Error: shp_forward_request_V1: RPC: Unable to receive; errno = Connection reset by peer
Examples
- WINDOWS
C:\temp>mkorder -data y.txt -fship <destination_server>
Shipping order "C:\temp\sh_o_y.txt" generated.
Attempting to forward/deliver generated packets...
---- NOTE: consult the NT event log for errors.
mkorder(18112): Error: Store-and-forward server "C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\bin\shipping_server" failed with status 1
mkorder(18112): Warning: Unable to send packet C:\temp\y.txt (see store-and-forward log)
This corresponding error is generated in the application log of Windows Event Viewer:
shipping_server.exe(15152): Error: unable to send data: [WINSOCK] Connection reset by peer
- UNIX and Linux
$ mkorder -data <file> -fship <destination_server>
Shipping order "/var/adm/rational/clearcase/shipping/ms_ship/outgoing/sh_o_<file>_2" generated.
Attempting to forward/deliver generated packets...
---- NOTE: consult log file (/var/adm/rational/clearcase/log/shipping_server_log) for errors.
mkorder(25125): Error: Store-and-forward server "/opt/rational/clearcase/etc/shipping_server" failed with status 1
mkorder(25125): Warning: Unable to send packet /var/adm/rational/clearcase/shipping/ms_ship/outgoing/<file> (see store-and-forward log)
$ tail /var/adm/atria/log/shipping_server_log
2015-11-19T02:19:49+11:00 shipping_server(25126)_C(25127): Error: unable to deliver/forward order /var/adm/rational/clearcase/shipping/ms_ship/outgoing/sh_o_sync_<file>_2
see shipping_server_log on host '<source_server>' for more info
2015-11-19T02:20:08+11:00 shipping_server(25470): Error: timeout waiting for transfer RPC request
[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Synchronization","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.0;8.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
15 June 2026
UID
swg21971887