Troubleshooting
Problem
Sterling B2B Integrator (V.5242 and later) SFTP Client Get Service pulls partial files from GlobalScape server .
Symptom
SFTP Client Get Service connecting to GlobalScape SFTP Server receives partial file instead of complete file.
This problem can be explained with an example: suppose you try to pull a file of 130MB placed on GlobalScape Server and only 43 MB is retrieved using Sterling B2B Integrator SFTP Client Get Service
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Adapters","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.6;5.2.5;5.2.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Maintenance","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
11 February 2020
UID
swg21986829