IBM Support

SFG/B2B nCipher NetHSM configuration error

Troubleshooting


Problem

Executing deployer.sh fails with an error message when NetHSM (Hardware Security Module) has been configured to work with Sterling File Gateway

Symptom

Running deployer.sh throws an exception:
[java] Exception in thread "main" java.lang.Exception: java.lang.
refle
ct.InvocationTargetException
[ ]
[java] at com.sterlingcommerce.woodstock.adminui.utils.
NeotreeTransform.generateNeotreeXML(NeotreeTransform.java:59)
[java] at com.sterlingcommerce.woodstock.adminui.utils.
NeotreeTransform.main(NeotreeTransform.java:99)
[java] ... 5 more
[java] Caused by: com.ncipher.provider.nCRuntimeException: com.
ncipher.nfast.connect.ConnectionFailed Could not open default transport
(NFSocketTransport): java.net.ConnectException: Connection refused
[java] at com.ncipher.provider.km.nCipherKM.getSW(nCipherKM.
java:401)
[java] at com.ncipher.provider.FirmwareAutodetect.update
(FirmwareAutodetect.java:129)
[java] at com.ncipher.provider.FirmwareAutodetect.
isFullySupported(FirmwareAutodetect.java:167)
[java] at com.ncipher.provider.km.nCipherKM.decideEnabled
(nCipherKM.java:1664)

[{"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Extensions","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2;2.1;2.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"","label":"All"}],"Version":"5.2.4.1;5.2.4;5.2.3;5.2.2;5.2.1;5.2;5.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21647825

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