IBM Support

Setup.exe failed to start the installation Launchpad

Troubleshooting


Problem

Installation of DB2 product using setup.exe on Windows does not start the installation launchpad

Symptom

Start setup.exe. Looks like it hangs and nothing is happening.

[{"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Install\/Migrate\/Upgrade - Fixpak","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.5;11.1;9.7","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Document Information

Modified date:
01 May 2025

UID

swg21990618