Content

To set the timeout values for Process Engine and Content Engine:

1. Set the Process Engine connectivity timeout value for the Content Engine profile in WebSphere Application Server:
   a. Navigate to Application servers > CE_server_name > Process definition > Java Virtual Machine,
   b. In the Generic JVM arguments field, enter the following line, where new_value is the timeout in milliseconds:
   -Dfilenet.vw.api.rpc.timeout=new_value
2. Set the Process Engine connectivity timeout value for the IBM Case Manager profile in WebSphere Application Server. Ensure that this value matches the value for the Content Engine from Step 1.
   a. Navigate to Application servers > ICM_server_name > Process definition > Java Virtual Machine,
   b. In the Generic JVM arguments field, enter the following line, where new_value is the timeout in milliseconds:
   -Dfilenet.vw.api.rpc.timeout=new_value
3. Set the Content Engine database timeout value to a value that is larger than the Process Engine connectivity timeout value.

a. In FileNet Enterprise Manager, right-click the object store node and click Properties.
b. Click the Asynchronous Processing tab.
c. In the Database Timeout (seconds) field, enter a value that is larger than the Process Engine connectivity timeout value. For example, if the Process Engine connectivity timeout value is 180 seconds (the default value), set the Content Engine database timeout value to 240 seconds.
d. Click OK.