Troubleshooting
Problem
Tasks failing with the error: Service failed to authenticate user
Symptom
Tasks fail with below error:
"java.lang.RuntimeException: org.apache.wink.client.ClientAuthenticationException: The service failed to authenticate user:
Cause
The task manager password with the associated user is not correct.
Environment
ICCSAP 4.0.0.2
ICN 2.0.3
?
Resolving The Problem
Reset/re-encypt the taskManager_admin_password?
The below file contains the password,
navigator.ear/taskManagerWeb.war/WEB-INF/config.properties
[{"Business Unit":{"code":"BU051","label":"N\/A"},"Product":{"code":"SUPPORT","label":"IBM Worldwide Support"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB33","label":"N\/A"}}]
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Document Information
Modified date:
02 November 2020
UID
ibm10745453