Troubleshooting
Problem
While logging into ServeRAID Manager (SRM) 9.0, the text field in the dialog box does not accept keyboard input, even though the user may see the cursor blinking in the text field.
Resolving The Problem
Source
RETAIN tip: H192030
Issue
While logging into ServeRAID Manager (SRM) 9.0, the text field in the dialog box does not accept keyboard input, even though the user may see the cursor blinking in the text field.
Affected configurations
This tip is not hardware specific.
The system is configured with one or more of the following IBM Options:
- ServeRAID II Ultra SCSI Controller, Option part number 76H3584, replacement part number (FRU) 76H3587
- ServeRAID SCSI Controller, Option part number 70G8489, replacement part number (FRU) 06H9334
- ServeRAID-3H Ultra2 SCSI Controller, Option part number 01K7207, replacement part number (FRU) 01K7396
- ServeRAID-3HB Ultra2 SCSI Controller, Option part number 37L6086, replacement part number (FRU) 01K7396
- ServeRAID-3L Ultra2 SCSI Controller, Option part number 01K7364, replacement part number (FRU) 01K7352
- ServeRAID-4H Ultra160 SCSI Controller - Cache Daughter Card replacement part number (FRU) 37L6902
- ServeRAID-4H Ultra160 SCSI Controller, Option part number 37L6889, replacement part number (FRU) 37L6892
- ServeRAID-4L Ultra160 SCSI Controller, Option part number 37L6091, replacement part number (FRU) 09N9540
- ServeRAID-4Lx Ultra160 SCSI Controller, Option part number 06P5740, replacement part number (FRU) 06P5741
- ServeRAID-4M Ultra160 SCSI Controller (Japan), Option part number 19K0565, replacement part number (FRU) 00N9543
- ServeRAID-4M Ultra160 SCSI Controller, Option part number 37L6080, replacement part number (FRU) 37L7258
- ServeRAID-4Mx Ultra160 SCSI Controller, Option part number 06P5736, replacement part number (FRU) 06P5737
- ServeRAID-5i Controller, Option part number 25P3492, replacement part number (FRU) 02R0970 replaces 32P0016
- ServeRAID-6M Controller (128 MB Cache), Option part number 32P0033, replacement part number (FRU) 02R0985
- ServeRAID-6M Controller (256 MB Cache), Option part number 13N2197, replacement part number (FRU) 02R0998
- ServeRAID-6i Controller, Option part number 71P8595, replacement part number (FRU) 71P8627
- ServeRAID-6i+ Controller, Option part number 13N2190, replacement part number (FRU) 13N2195
- ServeRAID-7k Controller, Option part number 39R8800 replaces 71P8642, field replacement unit (FRU) 71P8644
- ServeRAID-7t SATA Controller, Option part number 39R8805, replacement part number (FRU) 71P8650
- ServeRAID-8i Controller, Option part number 13N2227, replacement part number (FRU) 13N2233
- ServeRAID-8k SAS Controller, Option part number 25R8064, replacement part number (FRU) 25R8076
- ServeRAID-8k-l SAS Controller, Option part number 39R8729, replacement part number (FRU) 25R8079
- ServeRAID-8s SAS PCIe Controller, Option part number 39R8765
The system is configured with at least one of the following:
- Red Hat Enterprise Linux 3, any update
- Red Hat Enterprise Linux 4, any update
- Red Hat Enterprise Linux 5, any update
- ServeRAID Application CD, any Version
- ServeRAID Support CD, any Version
- SUSE Linux Enterprise Desktop 10, any Service Pack
- SUSE Linux Enterprise Desktop 10 for AMD64/EM64T, any Service Pack
- SUSE Linux Enterprise Server 9, any Service Pack
- SUSE Linux Enterprise Server 9 for AMD64/EM64T, any Service Pack
Note: This does not imply that the network operating system will work under all combinations of hardware and software.
Please see the compatibility page for more information:
http://www.ibm.com/servers/eserver/serverproven/compat/us/
Additional information
Click on some other component in the dialog box and back to the text field.
The issue is with JDialog box in JDK1.5/JDK1.6.
Document Location
Worldwide
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Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-5072995