IBM Support

"Server Threw an Exception" error when saving as Excel

Troubleshooting


Problem

Error The server threw an exception This error occurs when you are working with PowerPlay within Citrix frame environment and attempt to save a report as Excel.

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"PowerPlay","Platform":[{"code":"PF033","label":"Windows"}],"Version":"PowerPlay Client 6.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

79440

Document Information

Modified date:
09 May 2025

UID

swg21354239