Troubleshooting
Problem
The server service fails to start with an error 2. This error can occur after the service is stopped or after a reboot.
Symptom
The service fails with error 2.
Windows® could not start the <service_name> service on local Computer.
Error 2: The system cannot find the file specified.
Cause
Looking in the registry path HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\<instance_name>\ the ImagePath value is in double quotation marks.
"C:\PROGRA~1\Tivoli\TSM\Server\dsmsvc.exe -k SERVER1"
Resolving The Problem
Removing the quotes from the ImagePath registry value allows the service to start normally.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"ARM Category":[{"code":"a8m0z000000GpK2AAK","label":"Server->Troubleshooting"}],"ARM Case Number":"TS004734390","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
26 January 2021
UID
ibm16398887