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Server returned HTTP response code : 504 for URL: error after trying to launch Cognos Express Planner Contributor client for the first time

Troubleshooting


Problem

User gets: "Server returned HTTP response code : 504 for URL:" error after trying to launch Cognos Express Planner Contributor client.

[{"Product":{"code":"SSDL22","label":"IBM Planning Analytics Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Express Planner","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21508702